When Waypoint Residential reevaluated its internal IT structure, RightClick helped the company reduce overhead, improve support responsiveness, and begin modernizing legacy infrastructure through a phased cloud migration strategy.
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After downsizing from approximately 150 employees to roughly 50, the company was still carrying a level of infrastructure, licensing, and security of a much larger organization. The business relied on an internal IT leader with deep institutional knowledge, but leadership began questioning whether that model still made financial and operational sense.
Waypoint initially brought in RightClick to conduct a full assessment of its IT environment, not necessarily to replace the internal model immediately.
What ultimately drove Waypoint Residential’s confidence to purchase was the professionalism and efficiency of RightClick team members.
RightClick began with a full review of Waypoint’s technology environment, including systems, servers, security, licenses, vendor agreements, and day-to-day support workflows.
Because the internal IT employee had been with the company for many years, the transition was intentionally gradual. RightClick supported a 90–120 day overlap period to preserve institutional knowledge and reduce operational risk.
RightClick helped leadership review recurring software contracts and licensing agreements that had been allowed to renew without close evaluation.
Waypoint had historically relied on physical servers across multiple offices. RightClick developed a phased strategy to move departments into more flexible cloud-based systems, starting with accounting and HR.
The relationship expanded into regular planning conversations around budget optimization, infrastructure strategy, vendor decisions, renewals, and future modernization.
“We saved over $200,000 this year just by RightClick helping us review renewals and licenses.”—Waypoint Residential
“They feel more like a partner than a vendor — responsive, personable, and invested in our success.”—Waypoint Residential