Waypoint Residential reduces IT costs and modernizes infrastructure through a strategic partnership.

When Waypoint Residential reevaluated its internal IT structure, RightClick helped the company reduce overhead, improve support responsiveness, and begin modernizing legacy infrastructure through a phased cloud migration strategy.

Managed IT Services
Cloud Migration
IT Support
$200K+

est. annual savings

20% reduction

in IT costs

90–120 days

of overlapped transition

Multi-location

real estate company

Phased cloud

modernization

Client: Waypoint Residential
Industry: Multi-location real estate organization
Company Size: Approximately 50 employees
Primary Challenge: Internal IT costs, legacy infrastructure, unnecessary software renewals, and aging server environments
RightClick Services: IT assessment, managed services, licensing audits, cloud migration planning, infrastructure management, strategic consulting
Outcome: Lower IT costs, faster support, clearer technology roadmap, and a phased move away from legacy infrastructure

The Challenge

Waypoint Residential had reached a point where its internal IT structure no longer supported the size or direction of the business.

After downsizing from approximately 150 employees to roughly 50, the company was still carrying a level of infrastructure, licensing, and security of a much larger organization. The business relied on an internal IT leader with deep institutional knowledge, but leadership began questioning whether that model still made financial and operational sense.

Key challenges included:

Rising technology costs
Legacy on-premise server infrastructure
Auto-renewing software contracts
Excess user licenses
Internal support limitations
Lack of a clear modernization roadmap
Rising technology costs
Why RightClick?

It started with an assessment

RightClick's assessment revealed that the company’s infrastructure was too complex and costly for its current operating model.

Waypoint initially brought in RightClick to conduct a full assessment of its IT environment, not necessarily to replace the internal model immediately.

What ultimately drove Waypoint Residential’s confidence to purchase was the professionalism and efficiency of RightClick team members.

What RightClick reviewed:

Infrastructure
Security posture
Licensing utilization
Server environments
Operational workflows
Overall technology health

What RightClick did:

1. Assessed the current environment

RightClick began with a full review of Waypoint’s technology environment, including systems, servers, security, licenses, vendor agreements, and day-to-day support workflows.


2. Built a gradual transition plan

Because the internal IT employee had been with the company for many years, the transition was intentionally gradual. RightClick supported a 90–120 day overlap period to preserve institutional knowledge and reduce operational risk.

3. Audited vendors 
& licensing

RightClick helped leadership review recurring software contracts and licensing agreements that had been allowed to renew without close evaluation.

4. Planned cloud modernization

Waypoint had historically relied on physical servers across multiple offices. RightClick developed a phased strategy to move departments into more flexible cloud-based systems, starting with accounting and HR.

5. Established an ongoing strategic partnership

The relationship expanded into regular planning conversations around budget optimization, infrastructure strategy, vendor decisions, renewals, and future modernization.

Results

Lower IT Costs

RightClick helped identify more than $200,000 in annual savings through contract reviews, reduced unnecessary licenses, and better renewal management.

Better Budget Control

The savings represented approximately 20% of Waypoint’s total IT budget, giving leadership more visibility and control over technology spending.

Faster Support

Despite moving away from an internal IT model, employees experienced faster support resolution and greater transparency.

Strategic IT Leadership

Technology shifted from a static operating expense into a strategic tool for improving efficiency and scalability.


Modernization Roadmap

RightClick helped Waypoint begin moving away from physical on-premise servers toward a phased cloud-based infrastructure strategy.

Before RightClick

After RightClick

Let’s get started.

lets get started